Privacy Policy

Effective Date: [27/09/2025]

At 21700-18650Batteries.com (“we,” “our,” or “us”), protecting your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, purchase products, or contact us.

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1. Information We Collect

We may collect the following types of information:

• Personal Information – name, email address, billing address, shipping address, phone number, payment details.
• Account Information – if you create an account, we collect login credentials and order history.
• Technical Information – IP address, browser type, device information, and cookies for website functionality and analytics.

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2. How We Use Your Information

We use your information for:

• Processing and delivering your orders.
• Providing customer service and support.
• Sending important updates about your order or account.
• Improving our website and services.
• Compliance with legal and regulatory requirements.

We will never sell, rent, or share your personal information with third parties for marketing purposes.

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3. Sharing Your Information

We may share your information only with:

• Payment processors (e.g., PayPal, Stripe) to securely handle transactions.
• Delivery services and couriers to ship your orders.
• Legal authorities if required by law.

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4. Cookies

Our website uses cookies to:

• Keep track of your shopping cart.
• Remember your preferences.
• Provide analytics to improve user experience.

You can disable cookies in your browser settings, but some website features may not function properly.

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5. Data Security

We take appropriate security measures (SSL encryption, secure servers, limited access) to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

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6. Your Rights (GDPR / UK Data Protection)

You have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate data.
• Request deletion of your data (“right to be forgotten”).
• Withdraw consent for processing where applicable.
• Request data portability.

To exercise these rights, please contact us at:

sales@21700-18650batteries.com].

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7. Data Retention

We keep your information only as long as necessary to:

• Fulfil your orders.
• Meet legal, accounting, or reporting requirements.

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8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites.

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9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 sales@21700-18650batteries.com
🌐 www.21700-18650batteries.com

📞 Tel: +44 75 63 63 79 79
📍 Address: 207–211 The Vale, London, W3 7QS, United Kingdom